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FAQ

1.General

  • I am a general user would like to write a response to a survey, do I need to sign up to be a member of mySurvey?
  • Can I still write a reponse when the Survey says it is FULL?
  • How do Iregister so I can create a survey?
  • Do you have an example survey?

2.Survey Design

  2-1.Basic Settings

  • What is the difference between a Pubic Survey Mode and Private Survey Mode?
  • What is considered a survey response?
  • Can I add more survey response once the survey is published?
  • Can I change from public to private survey?
  • Why does my survey say it is currently closed when it hasn't reach the end of publishing date?

  2-2.Edit Survey

  • What types of questions can I add to my survey?
  • Can I alter question flow(sort and logic)?

  2-3.Publishing

  • Why is ID of Private Survey Mode random charater and digits instead of fixed Formula?
  • What do I do with System Generated ID?
  • How do I put in Group Code with Private Survey Mode?
  • How many set of Group Code can we have? does it have to be unique?
  • Why is there no feedback amount column in Public Survey Mode?

  2-4.Survey Result

  • What is the difference between PUBLIC Result and PRIVATE Result?
  • Do I need to wait till my survey reach to the end of publishing date to view the result?
  • How do I view result by??
  • How do I download my survey results?
  • How does the system design question number or question options number?

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